Shipping policy

At 1CarPartsWholesale, we are committed to delivering your automotive parts quickly, safely, and efficiently. Please review our shipping policy below before placing your order.

1. Order Processing Time

Orders are typically processed within 1–2 business days (Monday–Friday, excluding holidays).

Processing begins after payment confirmation.

Orders placed after 11:00 PM PST may begin processing on the following business day.

2. Estimated Delivery Time

Total Delivery Time = Processing Time + Shipping Time

  • Processing Time: 1–2 Business Days
  • Shipping Time: 3–7 Business Days
  • Total Delivery Time: 4–9 Business Days

Please note that delivery times may vary depending on:

  • Shipping destination
  • Carrier delays
  • Weather conditions
  • Order size
  • Residential or rural delivery locations

Shipping Timeline

Shipping Option Estimated Transit Time Total Delivery Time
Standard Shipping 3–7 Business Days 4–9 Business Days

3. Domestic Shipping (United States Only)

To ensure faster delivery for our automotive performance products, 1CarPartsWholesale operates through multiple fulfillment warehouses across the United States.

Most of our popular products—including:

  • Body Kits
  • Front Lips
  • Spoilers
  • Diffusers
  • Exterior Accessories

are stocked and shipped directly from our U.S.-based warehouses.

Free Shipping

We offer free standard shipping to customers located within the contiguous 48 United States.

Currently Unavailable Shipping Destinations

At this time, we do not ship to:

  • Alaska
  • Hawaii
  • Puerto Rico
  • P.O. Boxes

Currently, we only ship within the United States.

4. Shipping Costs & Additional Fees

  • Free standard shipping within the contiguous United States.
  • No hidden domestic shipping fees.

Customs Duties & Taxes

For international shipments or imported goods/services:

Customs duties, import taxes, or related fees are determined by your local country's regulations.

1CarPartsWholesale is not responsible for customs taxes or import duties charged by local authorities.

The amount of customs tax depends on your country's specific policies and tax rates.

For more information, please contact your local customs office.

5. Shipping Methods & Carriers

To ensure reliable delivery and accurate tracking, we work with trusted shipping carriers:

For Large Items

  • FedEx Ground
  • UPS Ground

(Examples: bumpers, diffusers, body kits)

For Smaller Items

  • USPS Priority Mail

(Examples: smaller accessories and lightweight products)

6. Order Tracking

All orders include full tracking.

Once your shipping label is created, you will receive a tracking number via email.

You can track your shipment directly through the carrier’s website.

If you need assistance, please contact us and provide your order number.

7. Lost, Damaged, or Delayed Packages

Lost Packages

If your package is lost during transit:

Please contact us within 30 days of the estimated delivery date.

We will assist with carrier claims and offer either:

  • Replacement
  • Refund

Damaged Packages

If your package arrives damaged:

Please contact us within 3 days of delivery and provide photos of:

  • The damaged item
  • Packaging materials
  • Shipping label

We will review the issue and arrange a replacement or return solution.

Please also review our Return & Refund Policy for more details.

8. Order Changes & Cancellation Policy

Within 6 Hours of Order Placement

Customers may request:

  • Order cancellation
  • Quantity changes
  • Product replacements
  • Shipping address updates
  • Shipping method adjustments

Requests can only be approved if the order has not entered processing.

After 6 Hours or Once Processing Begins

Once an order enters processing (typically within 1–2 business days):

  • Orders cannot be canceled
  • Orders cannot be modified

Please wait for delivery and refer to our Return & Refund Policy for returns or exchanges.

Contact Information

Customer Support Email: info@1carpartswholesale.com

Phone: +86 17788562316

Business Transparency

Parent Company: 

Headquarters:Sixian Qiantuo Intelligent Technology Co
Building 11, Unit 1203
Chengshi Huayuan
Sixian County, Suzhou City
Anhui Province, China 234300